Shipping Policies

Thank you for shopping with Faithfully Whole! Each item is made-to-order with care, and we’re committed to keeping you informed every step of the way.

đź•’ Production Time

All of our products are custom-made just for you. Please allow:

  • Processing Time: 3–7 business days
  • Shipping Time (U.S.): 5–9 business days after processing
  • Shipping Time (International): 10–30 business days (varies by location and customs clearance)

Production and shipping timelines may be extended during peak seasons or holidays. We appreciate your patience and understanding as your item is prepared with care.

🌎 Shipping Methods & Carriers

We partner with trusted fulfillment centers across the U.S. to ensure safe and timely delivery. Your order may be shipped via USPS, DHL eCommerce, or other carriers based on destination and product type. You’ll receive a tracking number as soon as your order ships.

📬 Tracking Your Order

Once your item has shipped, you’ll receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking link to become active. If you have not received tracking after 7 business days from your order, feel free to contact us.

đźšš Multiple Items

If you ordered multiple items, they may arrive in separate packages depending on fulfillment location and production timing. Don’t worry—this is normal, and you won’t be charged extra shipping fees.

🕊️ Delays & Delivery Issues

We are not responsible for shipping delays caused by the carrier, weather, or customs. If your tracking status shows “delivered” but you have not received your package, please check with household members, neighbors, or your local post office. For lost packages, we recommend filing a claim with the carrier directly. We're always here to help where we can.

📦 International Orders & Customs

International customers are responsible for any customs duties, taxes, or fees applied by their country. We are not liable for delays caused by customs processing. Please check with your local customs office for details.

💬 Need Help?

If you have any questions or concerns about your shipment, feel free to reach out via our [Contact Page]. We're happy to assist you!