Premium Quality
We use only the finest materials and craftsmanship to ensure lasting quality.
Fast Shipping
Quick and reliable delivery to get your order to you as soon as possible.
Great Service
Our friendly customer service team is here to help with any questions.
Secure Checkout
Your payment information is protected with industry-standard security.
Orders
Made-to-Order Excellence
We craft each product specifically for you. As a made-to-order business, we don't keep inventory on hand - instead, we carefully create your items only after you place your order, ensuring premium quality, attention to detail, and personalized care for every piece.
High Quality
Exceptional Value
Our made-to-order approach means no warehousing costs or excess inventory. This allows us to offer you exceptional quality at the lowest possible price - fresh from production to your door.
Faithfully Answered
Have questions about our made-to-order process or custom products? Browse our most common questions below, or reach out directly - we're here to help you feel confident about every order!
What is your return policy?
Due to the personalized nature of our custom products, all customized items are final sale and cannot be returned or exchanged. This includes items with custom scripture verses, names, or personal messages.
We do accept returns for:
- Non-customized items within 30 days of delivery
- Items that arrive damaged or defective
- Items that were incorrectly produced (our error)
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos so we can resolve the issue promptly. For non-custom items, they must be unused and in original condition for return.
How long does it take to make and ship my order?
Each product is made-to-order with love and care.
- Processing: 4–7 business days
- Shipping: 5–9 business days for U.S. orders
You'll receive tracking updates as soon as your order is on its way. During holiday seasons, allow a little extra time.
- Shipping Time (International): 10–30 business days (varies by location and customs clearance)
Production and shipping timelines may be extended during peak seasons or holidays. We appreciate your patience and understanding as your item is prepared with care.
Can I personalize my order with custom scripture verses?
Yes, we offer personalization on select items. Please check the product description to see if personalization is available for that specific item.
What are your shipping methods and locations?
We partner with trusted fulfillment centers in Kentucky, Maryland, and Louisiana to ensure fast delivery across the U.S. Your order will be shipped via USPS, DHL eCommerce, or other reliable carriers based on your location and product type. If you ordered multiple items, they may arrive in separate packages depending on fulfillment location and production timing—this is normal, and you won't be charged extra shipping fees. International shipping is available to select countries. You'll receive a tracking number as soon as your order ships so you can follow your package every step of the way.
What if my product arrives damaged or incorrect?
We're truly sorry if something's wrong. If your item arrives damaged or not as ordered, please contact our customer service team immediately with photos of the damaged item or incorrect product within 7 days. We'll make it right with a replacement or refund.
Is my information safe at checkout?
Yes, we use industry-standard encryption and secure payment processors to ensure your personal and payment information is protected.
Can I cancel or change my order?
If your order hasn't entered production, we can cancel or adjust it. Just contact us right away. Once production begins, changes may not be guaranteed—but we'll always do our best to help.
How can I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number and a direct link to track your package. You can also log into your account anytime to view your order status and tracking details. If you checked out as a guest, use the tracking link in your shipping confirmation email to follow your order's progress.
How do I contact customer service?
If you have any questions or concerns about your shipment, feel free to reach out via our [Contact Page]. We're happy to assist you!
What if there are shipping delays or delivery issues?
We are not responsible for shipping delays caused by the carrier, weather, or customs. If your tracking status shows "delivered" but you have not received your package, please check with household members, neighbors, or your local post office. For lost packages, we recommend filing a claim with the carrier directly. We're always here to help where we can."
Ready to Fill Your Space with Encouragement?
Discover our collection of meaningful gifts and faith-based products designed to inspire and uplift. Each piece is crafted with care to bring beauty and encouragement to your home.